880 5000K 12V 27W Xtreme White Halogen Bulbs

Fitment:

Please check fitment according to vehicle compatibility list.
*Compatibility list button is located on the top of the page right above the item price*

Package Includes:

2 x Bulbs

WHY BUY FROM US?

Our bulbs are manufactured to exceed regular standards for quality, performance, and safety. All of our bulbs are strictly inspected for each of these following categories before release to the market:
1. Bulb base dimensions- Every bulb made is inspected to have accurate fitment into correct sockets designed for the bulb.
2. Filament size and placement- Every filament inside our bulbs are placed exactly at the right places.
3. Power consumption- Our bulbs are inspected to make sure the bulb doesn't overload or overheat the vehicle's wiring, switches and electrical system.
4. Lifetime warranty

LIFETIME WARRANTY IS OFFERED FOR THIS ITEM. SEE BELOW FOR DETAILS.
If in any circumstances, the bulbs you've purchased from us went out, we will replace your bulbs for infinite times with no questions asked at all. Simply call us and say you want your warranty, we will charge $7.00 for shipping and handling for each set of replacement.

Features:

These are Xenon gas filled halogen bulbs, please do not mistake these as HIDs.

Other competitors market this as Xenon HIDs, that's false advertisement.

These halogen bulbs are direct replacement of your stock bulbs, requires no ballast.

Stock bulbs are yellowish and dimmer, ours are white and brighter, which creates better visibility and brightness.

Manufactured in approved facilities for durability and quality.

Specifications:

Bulb Type: 880

Voltage/Wattage: 12V 27W

Kelvin Temperature: 5000K (White)

Prongs: 2 (Please check with your bulb socket before purchase)
***IMPORTANT*** Please check your original bulb watts for best effect, if the bulb you are purchasing from us is a higher wattage than your stock bulb, please make sure your lights can handle the wattage, or else the high wattage might have negative effect on the wiring harness, socket, and the lens of the lights. Please do this if you are buying bulbs that has wattage higher than 65w. Example: 75w, 100w bulbs.

Installation:

Take bulbs out along with socket from the back of your lights.

Carefully remove stock bulbs out from socket.

Check to make sure new bulbs have identical shape and prongs as stock bulbs.

Put in new bulbs into socket carefully, make sure the prongs are matching with insertion holes.

Put installed new bulbs along with socket back into your lights.

Done.

- For PO Box and United States territory anywhere outside of the United States mainland (ex. Puerto Rico, Hawaii, Alaska, Guam, Virgin Islands, MP, etc) please refer to the second row of the shipping chart.

- Military Address: Same shipping price as PO Box and Other US Territory.

- If the amount of shipping you paid does not match the chart for your location, your item will be held until we received the correct shipping charges.

**** Attention Canada Buyers: The shipping charge above is the total you are paying to receive the item. There are no hidden charges or brokerage fees. We are paying all those fees for you!****

- dtmmotors products require professional installation, we are not responsible for installation. If the product is damaged during installation, we are not responsible for the refund unless damaged was caused by installation instructions that we or the product provided.

- If your item is damaged or defective upon receiving, we will pay for your return/exchange and we will be responsible to ship you your new item.

- You may return/exchange any unopened products in resalable condition, we do not pay for shipping. After we receive the package, if product is in resalable condition, full refund of the product's selling price will be issued.

- All return and cancellation shipping and handling fees of all the orders are non-refundable.

- No returns will be accepted after 30 days of date of purchase. (Unless special warranty or policy is stated in item description)

- If we made a mistake by shipping the wrong item/quantity, we are responsible for return shipping, and sending you the correct item/quantity, or a
full refund including shipping/handling. Before any returns or exchanges, please contact our customer care representatives via eBay message,
please include item number, eBay user ID, specific description of damage/problem and clear explanation of your reason. If we authorized the return, customer will get an email with instructions for returning the item. (email will be replied within 24 hours, on business days)

QUESTIONS REGARDING PACKAGE STATUS:

Q: Where is my item?
A: An automated email containing the tracking # will be sent out as soon as your order is processed, if you did not receive this email, your item might not be processed yet, or your email system may have bunked the email. If you still can't find your tracking #, log in to your eBay account, click on "My eBay", under "Activity", click on "Won", you will see the items you've purchased through eBay, find our item and click on "More Actions" located on the right side, then "View Order Details" you should be able to see the tracking # on that page. If you are still having trouble, give us a call at (909)252-7043

Q: The tracking # I received did not update?
A: When you received the tracking #, it means your order have been processed, it does not mean that the item is in transit already, it may take up to 24 hours on business days before it actually start to transit and update.

Q: The tracking # says delivered, but I didn’t get it, why?
A: If your package was sent through the post office, please check neighbors or your family members to see if someone has it, if not, bring the tracking # to your local post office and explain the situation to them. Sometimes post office will hold your package and try to deliver again the next day if no one answered the door. If your package was sent using UPS, please contact UPS, they will trace the package and find it for you, or you may call us, and one of our customer care representative will take care of your matter for you.

QUESTIONS REGARDING PROBLEMS ON PRODUCTS:

Q: The item I ordered is broken/defective/missing parts/don't fit/not as described, what do I do?
A: Our products are all carefully inspected before shipping, if you are having one of these issues, we will take full responsibilities for you. Our packages include a RMA form, please follow the instructions on the RMA form, and you will get your problems solved within 24 hours on business days.

Q: The item I ordered is defective, can I get an exchange?
A: Even though we are very careful with the quality of our products, sometimes the factories might mess up a few. If you received a defective item,
please call us ASAP and describe the problem to us, and we will be more than happy to assist you with anything,exchanging you to a good product at no cost at all for you.

QUESTIONS REGARDING CUSTOMER CARE:

Q: No one answered my calls?
A: Please call during our office hours, calls will only get picked up during those hours, and if you did call during our office hours but you were not answered, please call back later because we may be on the line with another customer. We do have a record of our miss calls, so we will call you back in the order it was received.

Q: No one answered my message/email?
A: If you sent us an email and it was not answered, it might have gone to bunk, the safest way to email us is through eBay message, every message will be answered in the order it was received. Every message will be answered within 24 hours on business days.

QUESTIONS REGARDING SHIPPING:

Q: How much is shipping to my country/area code?
A: Please refer to our shipping chart above under shipping info. For US lower 48 states, refer to Domestic. For PO Box and United States territory anywhere outside of the United States mainland (ex. Puerto Rico, Hawaii, Alaska, Guam, Virgin Islands, MP, etc) please refer to the second row of the shipping chart. For Canada, see Canada. For countries that’s non-us territory, please refer to ALL OTHER FOREIGN COUNTRIES for your shipping rate.

Q: I live in the lower 48 states, but I have a PO Box, why is the shipping more expensive?
A: Our packages are usually delivered by UPS, and UPS do not ship to PO boxes, if you have a residential address, please provide that to the shipping detail during checkout to save on shipping.

Q: How long is it going to take?
A: Shipping duration is displayed in the shipping chart above, we are located in Southern California, delivery may take only 2 days when you are a
California buyer, and may take up to 7 days if you are in New York.

Q: I need this item ASAP, can you guys do a next day for me?
A: There are shipping service such as 3 day, 2nd day, or next day, please call us and we will help you get your item ASAP and calcuate the most
reasonable service to use for your situation.

Q: I live in Canada, can I use USPS instead of UPS?
A: Yes, for Canada buyers, if you want to receive your item using USPS, please refer pricing to ALL OTHER FOREIGN COUNTRIES.

Q: I entered a wrong address during check out, can I change my address?
A: All our orders are processed right when our orders are received, please contact us ASAP through the phone to change your address.

Q: I need to change the address, but you guys already shipped it out?
A: If we shipped using UPS, we can intercept your package and redirect it, UPS will charge $17.00 to all intercepts, we have no involvement at all.
If your package was shipped through USPS, we will need to wait for the package to come back, and you will be responsible to pay for shipping again.There is no redirecting service by USPS.

QUESTIONS REGARDING PURCHASE:

Q: Can I pay with my credit card?
A: Yes, we accept all major credit cards, please provide us the credit card #, expiration date, security code, and your billing address. We will only
ship to your billing address, and you may either call us, email us, or fax us your information.

Q: I already purchased the item, but I don’t have the money yet, can I pay later?
A: Yes, we have an automated system that allow buyers 8 days to pay after their purchase, if you were not able to pay within 8 days, eBay will automatically file a dispute on your order, and strike will be given after the process. (There is a chance that your item might not be in stock if your payment was not instantly made during purchase)

Q: I accidentally ordered some items on accident, can I cancel the order?
A: Please contact us either by eBay message or phone with your item#, eBay ID, purchase date ready, and we will cancel the order for you.

QUESTIONS REGARDING INSTALLATION:

Q: There is no instructions for installation, how do I install my part?
A: We try our best to assist every customer on installation, you may contact us and ask for technical support. We will be able to give instructions on our products, but we will not be able to provide specific instructions for each vehicle.

Q: I purchased the product, but why is the installation cost so much?
A: We provide retail at wholesale prices, we are not responsible for installation cost such as welding, bolting, cutting. If your product requires modifications such as these, please consult a certified mechanic for a quote before purchasing from us. Most of our products are professional installation recommended.

*Before contacting us, please see if your question is answered in the Q & A section above.

We will try our best to assist all of our customers, however, if you are having technical issues, we strongly recommend our customers to seek professional installation first.

DTM MOTORS
TEL: (909)252-7043
Office Hours: 11:00AM-7:00PM PST (Calls will be picked up in the order it was received, please leave voicemail if busy, or call back later)
Email: support@dtmmotors.com All emails will be answered in the order it was received, every message will be answered within 24 hours on business days.

We will try our best to get to you as soon as we can!